Which book box is best for gifts?

Choose Premium for a hardcover and elevated extras (tote/pin/notebook). It feels special and is gift-ready.

Are Pre-Loved boxes in good condition?

Yes—each box includes two excellent-condition second-hand books, quality-checked and thoughtfully paired.

Do you offer subscriptions?

Not yet. We release curated drops so you can buy what you love, when you want it.

What’s inside a Chapter Box?

Each box includes a curated book and selected literary extras. You can view the contents list on each product page.

What’s the difference between the boxes?

• The Fiction Pick: Just a book, bookmark, and book thumb holder • The Premium Pick: Hardcover book with enamel pin, tote, notebook & pen, bookmark, and bookish extra • Pre-Loved Gems: Two second-hand books, notepad, tote, bookmark, and bookish extra • Facts & Thoughts: One nonfiction book, A5 notebook with pen, wooden thumb holder, bookmark, and bookish extra

How much is shipping?

We charge a flat $10 shipping rate Australia-wide. Orders are shipped within 3–5 business days for metro areas. Expect slight delays for rural deliveries.

Can I send a box as a gift?

Yes! You can include a personalised gift message at checkout. We never include prices in the box.

Do you accept returns?

Due to the nature of book boxes, we don’t offer returns unless an item is damaged. Please contact us within 7 days of delivery.

What if I receive a book I already own?

We always recommend filling out your genre preferences at checkout to help us select the best fit — but we understand that duplicates can still happen. If you’re a subscriber and receive a title you already own, reach out — we’re happy to offer a different book in your next box (proof of ownership may be required). For one-off purchases, we’re unable to offer replacements, but contact us and we’ll gladly provide a discount on your next order.

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Contact Us

We’d love to hear from you!

Have a question about your order, wholesale, or curating a box for someone special? We’re here to help.

Just fill out the form or email us directly at hello@chapterbox.com.au

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Chapter Box Collective